DECATUR, Ga. -- The DeKalb County Department of Planning and Sustainability Development Services Division began the Same-Day Permit Program on Friday, which they believe will design the business license permit improvement process. 

Starting on May 31, the program will be hled on the last Friday of the month, through October 25, from 8:30 a.m. - 4:30 p.m. 

In order to participate, pre-registration must be completed. Registrations are now being accepted through May 24 until 5: 00 p.m. 

"This is an important first step to long-term improvements to pur permitting and licensing process which includes plans to recognize and modernize our technology and enhance customer service," CEO Burrell Ellis said. "This significant business change will support our economic and community development initiatives."

Metro Atlanta-based MOSAIC Group [Architects and Remodelers] has been awarded a 2013 Guildmaster Award for exceptional customer service. The company is owned by William Fadul and Rick Goldstein. GuildQuality, an independent customer satisfaction surveying company, has powered the Guildmaster Award since 2005 to celebrate service excellence in the building, remodeling, contracting, and home services professions.

Over the past few months, GuildQuality reviewed numerous survey responses submitted by clients of Guildmaster candidates. In granting awards, GuildQuality considers two primary metrics for each candidate: the percentage of customers who would recommend and the percentage of customers who responded. MOSAIC Group achieved a recommendation rate of greater than 90 percent from their customers, who were surveyed through GuildQuality.